SHIPPING

All orders ship from NYC and shipping costs are non-refundable. 

Please allow 24-48 hours for order processing excluding weekends and major holidays.

Domestic (USA)
FREE domestic standard shipping for all orders over $50. 

USPS Priority Mail: Enter your address at checkout for exact rates (2-4 business days in transit)

USPS Priority Mail Express: Enter address at checkout for exact rates (1-2 business days in transit)

International
Enter your address at checkout for exact rates.

DHL International: $25 Flat Shipping is available for select countries for orders over $100

FREE international standard shipping for orders over $200 for Canada & for orders over $300 for all other countries. We ship to most countries outside the US. Customs duties and taxes do not apply.

If you would like to place an international order and you don't see your country listed at checkout, please email us at info@thedallant.com. 

PLEASE NOTE:

Customs Policy

Payment of any duty and import tax (for international orders) is the responsibility of the recipient which are collected at the time of delivery. These charges are not included in the total at checkout. They are determined by the customs agency in the destination country and beyond our control. We are not able to estimate these fees as they vary from country to country. The best way to calculate the costs is by contacting your local carrier/customs office. 

 *If the recipient refuses delivery of their order due to a customs charge your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund*

*Once an order ships and is in transit it is not possible to cancel the order*

Lost Packages

Unfortunately, we are not responsible for packages that may become lost in transit or after tracking indicates that it has been delivered to the receiver's address. It is the responsibility of the receiver to locate packages. We will, however, do everything in our power to assist you.  We highly suggest you select a delivery address you trust and preferably one where someone is able to receive and sign for the package. 

For further questions contact us at info@thedallant.com.

 

RETURNS

Returns are accepted within 15 days of the order delivery date for Domestic orders. We currently do not accept returns for International orders.

All clothing items can be returned. Accessories (bags, scarves, jewelry) cannot be returned.

To be eligible for a return, the item must be unworn and unwashed with all tags and original packaging intact.

Returns must be submitted via email to info@thedallant.com.

In your email, please kindly state the reason for your return, along with your order number. Once we've reviewed your return request, a return authorization and domestic shipping label will be sent to you within 24 hours with return instructions. If you choose to use our domestic return label, a $9 fee will be applied to your refund.

Return shipments without this authorization will not be processed. The Dallant reserves the right to refuse any return on merchandise that does not meet the above requirements.

Refunds
Once your return has been received and inspected, we will send you an email confirming the receipt. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 3-7 days.

Sale Items
All sale items are FINAL SALE and cannot be refunded.

Exchanges
Exchanges are not available at this time.